When using the Seestar to capture the Sun or Moon, you may sometimes encounter messages like "GoTo failed" or see no target in the frame. Don't worry!
This guide will walk you through the possible causes, troubleshooting steps, and alternative solutions to help you successfully capture the two easiest celestial bodies to start with.
Why Seestar Might Miss the Sun or Moon
Seestar relies on two key types of sensor data to automatically locate the Sun or Moon:
- Compass data
- Level sensor data
Together, these determine the accuracy of the telescope's initial positioning. If the data is off, the GoTo command may miss the target.
【S30】Quick Wide-Angle Positioning
Since the Seestar S50 does not have a wide-angle lens, quick manual alignment isn't possible. Instead, check these common causes.
Symptom: Telescope points in the wrong direction, sometimes even opposite.
Cause: Magnetic interference nearby (metal tables, magnetic phone mounts, etc.)
Solution: Go to Seestar App → Me → Advanced Features → Level & Compass Calibration → Tap "Compass Calibration". Follow the animation tutorial. For best results, calibrate in an open field, avoiding power lines, cars, or metal objects.
Symptom: Telescope alignment is off.
Solution: Go to Seestar App → Me → Advanced Features → Level & Compass Calibration → Tap "Adjust Level". Adjust the tripod until the level value approaches 0.
Symptom: The Moon has risen, but GoTo shows a black screen or fails.
Possible cause: Bright artificial lights (e.g., streetlamps, billboards, or building glare) may confuse the camera's target detection.
Recommendation: Choose an open area with minimal obstruction and light pollution, or use manual assistance (see alternative solution below).
Symptom: Target direction is significantly off.
Recommendation: Ensure your phone's system time is set to automatic, enable location services, and allow the Seestar App to access accurate positioning.
If direct GoTo still fails, here's a workaround to quickly lock onto the Moon or Sun:
Example (Moon):
1. Enter Stargazing Mode and GoTo a deep-sky object. Seestar will parse star fields and align correctly (ensure focus is successful).
2. Exit Stargazing Mode → enter Solar System Mode → GoTo the Moon again to capture images or videos.
- Always recalibrate compass and check leveling before each session
- Avoid using Seestar in areas with strong magnetic interference or uneven ground
- Always attach the solar filter before shooting the Sun to avoid sensor damage
- Be patient-alternative methods usually work. If not, reach out to Seestar technical support
Seestar's goal is to make astronomy accessible for everyone. If you've experienced similar issues, feel free to share this guide with fellow stargazers—or contribute your own troubleshooting tips. Together, we'll keep exploring the universe, one step closer to the stars.
