Suppose you encounter technical problems while using your device. In that case, you can contact the official technician and submit your device log so that the technician can troubleshoot and solve the problem faster.

Connect to Seestar, tap the "Me" page, and enter Seestar settings.

Click the "Settings" icon in the upper right corner. Enter "Report Bug & Log."

Select the "Issue type" you encountered, describe the issue specifically, check "Add log," and click Submit.