Suppose you encounter technical problems while using your device. In that case, you can contact the official technician and submit your device log so that the technician can troubleshoot and solve the problem faster.

Enter the Seestar App "Me" page.

Click the "Settings" icon in the upper right corner.

Click and enter "Report Bug & Log."

Select the problem you encountered, describe the problem in detail, check "Add log," and click Submit.